Frequently asked questions

What couples ask us before they come in.

These are the questions we hear most often — from phone calls, first sessions, and the conversations couples have with each other before reaching out. If yours is not here, ask us directly.

About Our Practice and Sessions

11 questions
How long does couples therapy typically take?

It depends on what you’re bringing in. Most couples notice real shifts in 8–12 sessions, but some stay longer — particularly couples working through infidelity, long histories of disconnection, or deeper attachment wounds. In controlled research settings, Johnson (2003) found that 70–73% of couples improve after 12 sessions of EFT, with about 90% showing significant improvement after 15–20. In practice, it usually takes longer — real life is messier than a research protocol — but the trajectory is the same.

We aren’t a 6-session “skills program.” EFT moves at the pace of the relationship, not a curriculum. After the first few sessions we’ll have a much clearer sense of scope, and we’ll tell you what we think.

Learn more about our approach →

Do you take insurance?

No. We’re a private-pay practice. Most insurance plans don’t cover couples therapy at all — they require a mental health diagnosis on one partner, which couples work doesn’t fit neatly into. Since couples therapy is all we do, taking insurance was never a practical fit.

We can provide superbills if you want to pursue out-of-network reimbursement through your plan.

What does a session look like?

Seventy-five minutes, both partners in the room (or on the video call), and your therapist working with what’s actually happening between you — not handing out homework or scripts.

Early on, we spend time understanding the cycle you get caught in — the pattern of reaches and reactions that shows up whenever something matters. Once that’s visible, the work is helping you both step out of it and into something more honest.

Learn more about our approach →

Do you offer in-person or telehealth sessions?

Both. Our office is at 3600 S Yosemite St, Suite 1050, in south Denver — easy to reach from Cherry Creek, the DTC, Greenwood Village, Centennial, Englewood, and Highlands Ranch.

We also offer telehealth for couples anywhere in Colorado. Many couples mix the two — in-person when schedules allow, telehealth when one partner is traveling.

What if only one of us wants to come to therapy?

This is more common than you’d think. One partner is ready and the other is uncertain, skeptical, or flat-out resistant. That’s not a dealbreaker — it’s often where the work starts.

If your partner won’t come in at all, we also offer EFT-informed individual therapy for relationships, where you work on the dynamic from your side. It’s real work, not a consolation prize.

Learn more about our approach →

How far is your office from my area?

We are a little less than 2 miles east of the Hampden exit of I‑25. From Cherry Creek or the DTC, about 10–15 minutes. From Greenwood Village or Centennial, 10–15 minutes. From Highlands Ranch, Lone Tree, or Littleton, 15–20 minutes. Free parking is available in the building lot.

Visit our South Denver office page →

How do I schedule?

The fastest way is to schedule a session online. You can also call us at (303) 682-6900 — you can talk as long as you want, ask whatever you need to ask, no strings attached. Or send us a message and we will get back to you.

Is telehealth as effective as in-person?

In our experience, yes. The emotional work, the breakthroughs, the difficult conversations — they all happen the same way over video. The format matters less than the work itself.

Learn more about telehealth sessions →

Do we need to be in the same room?

We strongly prefer it. Couples therapy works best when you are reacting to each other in real time — the small expressions, the body language, the moments one of you wants to look away. That is the material we work with. Being together also keeps both of you present and focused. If being in the same room is not possible, we can still conduct the session from separate locations — but we encourage you to try to be together.

Learn more about telehealth sessions →

What if my internet cuts out?

It happens. If we lose connection, we reconnect. If the connection is poor enough that it is getting in the way, we will reschedule. If the problem is on our end, there is no charge. If it is on your end, the session fee still applies — it is your responsibility to make sure your technology works before the session.

Does my partner have to come to therapy too?

Yes — couples therapy requires both partners. Our intake process starts with a couples session together, followed by an individual session with each of you. After that, weekly 75-minute couples sessions begin. Both partners need to be willing to show up — though “willing” does not mean “enthusiastic.” Many people walk in uncertain, skeptical, or scared. In infidelity cases, the partner who had the affair sometimes resists coming in because they dread facing what happened. And the injured partner sometimes resists because they are not sure they want to save the relationship. Neither of those is a dealbreaker. We work with where you are.

Learn more about infidelity recovery →

Couples Therapy and EFT

5 questions
Is it ever too late for couples therapy?

Sometimes, yes. If one or both partners have fully checked out — made the decision emotionally and are just waiting for logistics — therapy usually can’t un-do that. And if there’s ongoing untreated addiction, active abuse, or an ongoing affair, we can’t do the work until those are addressed first.

But if there’s still something there — some thread of caring, some willingness to try — it is almost never too late. Couples come in after 20 years of the same fight and find their way back to each other. Not always, but often.

Learn more about our approach →

What is the negative cycle in couples therapy?

The negative cycle is the recurring pattern of disconnection that two people fall into when they try to talk about something difficult. It is not the topic of any individual fight — it is the way each partner reacts to the other, the stories they tell themselves, and the ineffective reaches they make for each other. In Emotionally Focused Therapy, the cycle becomes the actual target of the work, not the topic.

Read more about the negative cycle →

Why don't communication skills work for our recurring fights?

Communication skills assume you already trust your partner to respond to you. When that trust is shaky — when you are not sure your partner sees you, respects you, or has your back — your nervous system overrides the skills the moment a fight starts. The work has to address the underlying attachment insecurity first; the behaviors change once that shifts.

Read more about the negative cycle →

Why do small things turn into such big fights?

Because the fight is almost never about the small thing. When forgetting to pick up milk turns into a screaming match, the intensity is a signal — your nervous system is reacting to something bigger than milk. Underneath the surface request is usually an attachment question: does what matters to me matter to you? The milk is real. The reason it hurts this much is not about the milk.

Read more about the negative cycle →

Why does my partner overreact to everything?

What looks like overreacting is almost always a response that makes sense once you understand what it is actually responding to. Your partner is not reacting to the thing you said — they are reacting to what it meant. “You forgot to call” lands as “I do not matter to you.” The reaction matches the meaning, not the event. That gap between what happened and how big the reaction is — that is the negative cycle at work.

Read more about the negative cycle →

Is EFT the same as the Gottman Method?

No. Both are evidence-based approaches to couples therapy, but they work on different layers. The Gottman Method focuses primarily on communication patterns and conflict-management skills. Emotionally Focused Therapy works on the attachment-level insecurity underneath those patterns — on whether each partner believes the other will respond to them when it matters. Behaviors change in EFT as a result of that shift, not through training.

Learn more about EFT →

Is stonewalling the same as the silent treatment?

The Gottmans draw a clear distinction. Stonewalling is a physiological flooding response — the person’s nervous system is overwhelmed and they cannot process language. The silent treatment is intentional withdrawal used to punish or control. They look similar from the outside, but the mechanisms are different. Most of the shutdown we see in couples is flooding, not punishment.

Read more about stonewalling →

Can the stonewalling pattern actually change?

Yes. Research on Emotionally Focused Therapy (Spengler et al. 2024) shows a recovery rate of approximately 70%, with gains that hold at two years. The pattern changes when both partners can see what the flooding is responding to and the story driving it starts to shift — not through behavioral management, but through a genuine change in how each person experiences the other.

Read more about stonewalling →

Is it too late for couples therapy?

If you are open to the process and to the idea that things can get better, it is almost never too late. The only thing that makes therapy genuinely unworkable is if one of you has already decided to end the relationship — not leaning toward the door, not considering leaving, but has actually decided. If you are not sure, you are not sure. That is enough to start.

Read more about whether therapy is worth it →

What if my partner will not go to couples therapy?

When a partner refuses therapy, they are almost never saying they do not care. They are usually afraid — of being blamed, of being told everything that is wrong with them, or of admitting something is really wrong. That resistance is not indifference. It is its own kind of fear. If your partner is not ready, call us. We are happy to spend time on the phone with either or both of you and talk honestly about whether therapy can help.

Read more about whether therapy is worth it →

How effective is couples therapy?

Research shows roughly 70% of couples improve with therapy, and the average person who completes couple therapy is better off than 70-80% of those who do not — whether or not the relationship continues. For Emotionally Focused Therapy specifically, Spengler et al. (2024) found a recovery rate of approximately 70%, with gains that held at two years.

Read more about whether therapy is worth it →

How do I find a couples therapist who actually does this work?

Look for an ICEEFT-certified couples therapist — one certified through the International Centre for Excellence in Emotionally Focused Therapy. Certification requires years of supervised training and is the most reliable signal that a therapist actually practices EFT rather than borrowing the language. The ICEEFT directory lets you search for one near you. Jonathan Zalesne, founder of Colorado Center for Couples and Families, is an ICEEFT-certified Therapist and Supervisor — one of approximately 300 people in the United States to hold the Supervisor designation. Our practice does this work in South Denver and statewide via telehealth.

Learn more about our practice →

Infidelity Recovery

16 questions
Can you help with infidelity?

Yes. A large portion of our practice is couples in the aftermath of an affair — recent or years old, discovered or confessed, emotional or physical. Jonathan has worked with well over a thousand couples, a significant share of them through infidelity recovery.

We have a whole dedicated page on how we approach it, including the crisis phase, the meaning-making phase, and rebuilding trust.

Learn more about infidelity recovery →

How long does infidelity recovery therapy take?

It depends on the couple. In a research setting, couples resolved attachment injuries in approximately 13 sessions of EFT (Makinen and Johnson 2006) — but real life is more complicated than a study. Some couples need more time, especially when there has been a pattern of dishonesty or when the structured disclosure process is involved. Our sessions are 75 minutes, which gives us enough time to do real work in each meeting rather than just checking in. The honest answer is that your timeline will be yours, and we will not rush it.

Learn more about infidelity recovery →

What is structured disclosure?

Structured disclosure is a process we use when there has been a pattern of dishonesty, serial affairs, or compulsive sexual behavior. Instead of letting the truth come out in pieces — which research shows causes significantly more damage than a single comprehensive disclosure (Schneider et al. 1998) — we guide the couple through a structured process. The unfaithful partner builds a complete written disclosure with their therapist. The injured partner builds a list of every question they need answered. Those questions are layered onto the disclosure, and in some cases a polygraph examiner verifies the statement. The full disclosure is then read in an extended couples session. The goal is to create a verified, shared foundation of truth — what we call a courtyard of truth — so that real therapy can begin.

Learn more about infidelity recovery →

How long do intrusive thoughts after an affair last?
There is no fixed timeline, but for most couples I work with, the intense phase — where the thoughts come dozens of times a day and feel unmanageable — lasts months. They do not stop on a schedule. They stop when the questions underneath them get answered in a way that feels true, not just intellectually acknowledged. The right therapeutic process accelerates that. Waiting it out alone usually does not.

Read more about intrusive thoughts after infidelity →

Are intrusive thoughts after infidelity a sign of PTSD?
They share characteristics with PTSD — intrusive images, hypervigilance, emotional flooding, difficulty sleeping. Steffens and Rennie (2006) found that nearly 70% of betrayed partners met clinical criteria for PTSD. Whether or not it reaches that threshold for you, the experience is real and the pain is legitimate. In EFT-based infidelity recovery, we treat the attachment injury directly, which addresses these symptoms without requiring a diagnosis to justify the work.

Read more about intrusive thoughts after infidelity →

Why do I keep asking my partner the same questions about the affair?
Because the question you are asking is probably not the question your brain is actually trying to answer. You might keep asking "were you thinking about her when you were with me?" but the real question underneath might be "would you rather be with her right now than with me?" Until that deeper question gets answered in a way that feels true — not just logically addressed — your brain will keep generating the surface version.

Read more about intrusive thoughts after infidelity →

Will knowing every detail of the affair help me heal, or make it worse?
It depends on how the information comes out. Unstructured discovery — finding texts, piecing things together, getting trickle-truth months later — typically makes things worse. A structured disclosure process, where the full truth comes out in a controlled therapeutic setting, is associated with significantly better outcomes. Research by Marin et al. (2014) found that when infidelity is revealed rather than discovered by accident, the relationship survival rate nearly doubles.

Read more about intrusive thoughts after infidelity →

What should my partner be doing right now to help me heal?
The single most important thing your partner can do is be willing to sit with your pain without getting defensive, without rushing you, and without telling you to move on. That means answering your questions honestly, tolerating the repetition, and understanding that your need to ask is not punishment — it is your brain trying to feel safe again. If they can learn to respond to the pain instead of retreating from it, that response itself becomes part of the healing.

Read more about intrusive thoughts after infidelity →

Is ambivalence after an affair normal?

Yes — almost everyone in this situation feels it, and it would be unusual not to. Ambivalence isn't a defect in your decision-making. It is two attachment systems pulling on you at the same time: the bond you have built with your partner, and your self-protection. Both are real, and both are operating at full strength right now.

Read more about ambivalence after infidelity →

Should I stay or should I go after infidelity?

You don't have to know yet. Most couples I see don't, when they walk in — that is precisely why they are reaching out. You can probably find some version of happiness on either path. Both come with hardship and grief. The decision is not which path leads to happiness and which leads to misery; both involve real loss and real possibility. The decision is which loss and which possibility you can actually live with.

Read more about ambivalence after infidelity →

Can a relationship recover from an affair?

Yes. Couples who complete couples therapy after an affair tend to reach the same level of relationship satisfaction as couples who came in without infidelity — they start more distressed, and they finish at the same place. In my experience, the more common outcome among couples who do the work is that they come out stronger than they were before.

Learn more about infidelity recovery →

Is asking for forgiveness the same as an apology?
No. An apology takes ownership of the effect you had on your partner. Asking for forgiveness is a separate request — you are asking them to let go of something they may not be ready to release. You can apologize without asking for forgiveness, and often you should. The apology belongs to the person who caused the harm. Forgiveness belongs to the person who was hurt, on their timeline.

Read more about apology and repair →

How long does repair take after a betrayal?
There is no fixed timeline. Repair after infidelity typically takes longer than either partner expects. The key is not time itself but whether the injured partner develops a felt sense, in the present, that the relationship is genuinely different. Words alone cannot create that felt sense. Only sustained, present-tense evidence of change can.

Read more about apology and repair →

What is the difference between repair and forgiveness?
Repair is creating a new relationship in the present — one where the injured partner can feel, through daily evidence, that things are different now. Forgiveness is what the injured partner may observe arriving over time as a result of that sustained repair. You do not decide to forgive. You notice that you have forgiven.

Read more about apology and repair →

Can couples therapy help with forgiveness after an affair?
Yes. EFT-based couples therapy helps the apologizing partner understand what they are actually apologizing for — the full effect of their actions — and helps them sustain the posture of repair over time. It also helps the injured partner articulate what they need and recognize when the present relationship has genuinely changed. Many couples who do this work end up more honest with each other than they were before the crisis.

Read more about apology and repair →

How long do reactions to infidelity last?
There is no fixed timeline. The process does not abide by a schedule. It shifts when the underlying questions start getting answered and when the relationship begins to feel genuinely different in the present.

Read more about reactions after discovery →

Is it normal to feel fine one moment and devastated the next?
Yes. Your nervous system cannot sustain maximum alert indefinitely. It will drop you into stretches of calm or numbness, then something fires it back up — a smell, a time of day, a silence that lasts too long. The oscillation is not you getting better and then relapsing. It is the system managing a threat that is too big to process all at once.

Read more about reactions after discovery →

Should we go to therapy right away or wait until I have decided what I want to do?
You do not need to wait until you have it figured out. You do not need to know if you are staying or leaving. The only stance that is truly not workable is if one of you has already decided the relationship is over. If you are not sure, you are not sure — and that is enough to begin.

Read more about reactions after discovery →

Why do you use a polygraph in infidelity therapy?
The polygraph serves two purposes. It helps people be more honest upfront, knowing their honesty will be tested. And it provides an accuracy stamp on the disclosure that reduces the betrayed partner's worry that they still do not know everything. It is not about catching anyone — it is about giving both partners something solid to stand on.

Read more about the disclosure process →

What is trickle truth and why is it so damaging?
Trickle truth is when the story of the affair comes out a piece at a time — a new detail surfaces weeks or months later, forced out by a question or a piece of evidence. Each new revelation retroactively invalidates every conversation that came before it. Research shows that staggered disclosures cause significantly more harm than comprehensive initial disclosure.

Read more about the disclosure process →

Sex and Intimacy

4 questions
Is it normal for desire to fade in a long-term relationship?
It is common, but that does not make it inevitable. Desire is responsive — it tracks the quality of the emotional connection between partners. When the connection is strong and both people feel their partner will respond to them, desire tends to stay alive. When the connection has been strained or distant for a long time, desire often goes quiet. That is not a life sentence. It is a signal.

Read more about intimacy and desire →

What if we still love each other but have no sex life?
Love and desire operate on different mechanisms. You can deeply love someone and still have desire fade — not because the love is insufficient, but because something in the daily pattern of the relationship has made it harder for desire to breathe. Addressing the underlying emotional cycle — not the sex itself — is usually where the shift begins.

Read more about intimacy and desire →

Should we see a sex therapist or a couples therapist?
If the issue is primarily physical or mechanical, a sex therapist may be the right fit. But if the loss of desire tracks with emotional distance, unresolved conflict, or a pattern where one of you pursues and the other pulls away, that is a relationship issue — and EFT-based couples therapy is designed to address exactly that dynamic.

Read more about intimacy and desire →

Can desire actually come back after years of a sexless relationship?
In most cases, yes. When the underlying attachment security shifts — when both partners genuinely feel that the other person is there for them — desire tends to return. It is not a guarantee, and sometimes the sexual cycle needs its own direct attention even after the emotional connection improves. But the pattern I see most often is that couples are surprised by how much changes when the connection changes.

Read more about intimacy and desire →

Still have questions?

You do not have to have it all figured out before you call.

Talk as long as you want, ask whatever you need to ask, no strings attached. If we are the right fit, we will tell you. If we are not, we will tell you that too.